A Critical Piece to Providing Assistance
Like many other counties throughout the country, the COVID-19 pandemic deeply impacted all aspects of the County of Los Angeles. Renters were left unable to pay their landlords, and many small businesses were on the brink of shutting down for good due to lack of revenue and extended business closures. To help save their homes, mitigate their losses, and have any chance to save their businesses, many residents looked toward their local government to provide policy guidance and financial assistance during this unprecedented time.
Within FY 2020-2021, the LACDA administered five programs for the County of Los Angeles: Child Care Provider Grant, Rent Relief, Keep LA County Dining, the Small Business Stabilization Loan, and the Small Business Grant.
To get these programs off the ground, time was of the essence. The LACDA’s Information Technology (IT) Unit collaborated with internal and external colleagues to design, develop, and launch public-facing websites, application portals, and online tutorials that would assist the public in applying for these programs.